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Career

HR & Operations Executive

Full Time

Job Descriptions
We are seeking a highly organised and detail-oriented HR & Operations Executive to manage key operational functions, including HR, basic accounting, billing, executive support, and office management. This role ensures the smooth functioning of daily business operations while supporting HR and finance-related tasks. If you are passionate about operational efficiency and keen to contribute to a growing company, this role is for you!

To Career Returners: We strongly encourage applications from women returning to the workforce after a career break, as we provide comprehensive training and support for re-entering the professional industry.


Key Responsibilities
 
  1. HR-Related Tasks:
    • Payroll & Payments:
      • Submit and document monthly payroll via the banking website, and prepare staff payslips.
      • Submit and document HR-related payments (SOCSO, EPF, e-PCB, and HRDF levy) through respective websites.
    • Staff Management:
      • Update and maintain staff personal details through the HR system portal (Info-Tech).
      • staff information and HR compliance requirements.

  2. Basic Accounting Tasks:
    • Bookkeeping:
      • Handle basic bookkeeping by updating the general journal.
      • Check bank statements, perform reconciliations, and monitor cash flow.
    • Payments & Reconciliations:
      • Submit company income tax payments and process outgoing payments to vendors and staff claims via the banking website.
      • Record incoming payments from clients, ensuring all invoices are marked as paid and saved in the appropriate systems.
    • Collaboration with External Accountants:
      • Liaise with the outsourced professional accountant and auditor for tax submissions and annual audits.
      • Maintain accurate records to support external accounting processes.

  3. Billing & Payment Follow-Up:
    • Client Billing:
      • Send invoices to clients promptly, ensuring timely and accurate billing.
      • Follow up with clients regarding outstanding payments and maintain clear records of payment status.

  4. Executive Assistance:
    • Assist with:
      • Preparing agreements, updating business related spreadsheets, making appointments, and meeting note-taking.
    • General Administrative Support:
      • Provide general administrative support as required.

  5. Miscellaneous Tasks:
    • Order office supplies, check and manage groceries, and coordinate with third-party vendors for office upkeep.
    • Organise and book company activities, staff birthdays, and other team events.
  1. Education & Experience:
    • Bachelor’s Degree
      • in Business Administration, HR, Accounting, or a related field.
    • Experience:
      • Minimum 2 years of experience in HR, basic accounting, and operations management, preferably in a small to mid-sized company.
    • Career Returners:
      • We strongly encourage applications from women returning to the workforce after a career break, as we provide comprehensive training and support for re-entering the professional industry.

  2. Skills & Competencies:
    • HR Expertise:
      • Knowledge of payroll processes, HR compliance (SOCSO, EPF, e-PCB), and HR management systems.
    • Accounting Knowledge:
      • Basic understanding of bookkeeping, financial reconciliations, and handling payments via online banking.
    • Client & Vendor Management:
      • Experience with invoicing and payment follow-ups.
    • Executive Assistance:
      • Strong administrative skills, including organising appointments, note-taking, and preparing reports.
    • Organisational Skills:
      • Excellent ability to manage multiple tasks and maintain organised records, with a high attention to detail.

  3. Personal Attributes:
    • Self-Starter:
      • Ability to work independently, taking initiative to manage tasks with minimal supervision
    • Problem-Solver:
      • Able to identify and solve operational challenges effectively, ensuring smooth office operations.
    • Team Player:
      • Collaborative attitude, working well with other teams and supporting overall business goals.
  • Collaborative Culture:
    • Be part of a small, close-knit team that values support, teamwork, and positivity.
  • Guided Responsibility:
    • Manage HR, finance, and office tasks while following established policies, with opportunities to suggest and implement improvements.
  • Impactful Role:
    • Make a meaningful contribution to the company’s success by directly influencing daily operations and processes.
  • Fostering Connections:
    • Engage in team activities and events that strengthen bonds, encourage collaboration, and create a supportive and connected work environment.
Job Descriptions
As a Digital Marketing Executive, you’ll lay the groundwork and contribute to digital-centric marketing efforts, working across internal and client-based brands. You’ll be responsible for developing/maintaining a unique and identifiable voice for each brand, ensuring cross-channel brand consistency, managing social media content, liaising with third party service provider, strategising digital marketing campaigns, optimising outreach, and utilising social media marketing tools for monitoring and reporting purposes.


Job Responsibilities

  • Plans and executes effective marketing projects and campaigns to achieve marketing objectives, including conceptualising marketing ideas into workable and implementable creative writing masterpieces integrating with design within the agreed budget and timeline.
  • Ideation and creation of collaterals, distributing them in various online media and social media platforms and measuring their impact and effectiveness.
  • Develop social media initiatives and content plans/strategies for always-on and campaigns.
  • Plan, execute, and moderate daily social media content and strategies.
  • Content creation and copywriting for digital marketing materials (collaborate with creative teams).
  • Track content engagement, reach, and other benchmarks on social platforms.
  • Collaborate on paid media to develop/execute paid social strategies – focusing on audiences, targeting, budgets, reporting, etc.
  • Client servicing, communication, managing and coordinating data analytics report and ad campaign with team.
  • To execute other duties as assigned by management from time to time.
  • Degree/Diploma in Mass Communications / Advertising / Media / Design / Multimedia or equivalent.
  • Required language(s): English
  • At least 1-2 Year(s) of working experience in the Advertising/Digital Marketing Agency is required for this position.
  • Passion for social media and growing brands with an impressive understanding of the social media environment.
  • Fluency in managing paid media platforms (Meta Business Suite, Google Ads, etc).
  • Stellar communication skills: Articulate and concise – both verbally and in writing.
  • Good sense of aesthetics, willing to learn and explore & detail-oriented.
  • Social Media Marketing
  • Social Media Management
  • Search Engine Optimization
  • Project Management

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